About Us

Family Helpers is a full-service domestic placement agency serving families in the greater Westchester County area since 1995. We match well-screened, professional Helpers with families who need the services of part-tme or full-time nannies, date night/weekend babysitters, ill-child care, hotel childcare, postpartum doulas, newborn care specialists, housekeepers and companions for the elderly.

Meet our President

Carrie Andino’s journey into the field of human resources began more than two decades ago, but it was not until after the birth of her son that her career and life goals became crystal clear and she followed her dream of becoming a business owner. Spurred on by the unconditional love she felt for her newborn son, a strong desire to balance career and family, and the chance to be able to apply her HR skills, she leapt at the opportunity to helm Family Helpers. Carrie has devoted her time helping families overcome the challenges of finding quality, in-home domestic service professionals, including: nannies, babysitters, housekeepers, and caregivers.

Prior to taking over and helming operations at Family Helpers, Carrie worked for several reputable corporations and was responsible for the full spectrum of HR functions. She built a reputation for delivering quality recruitment, employee engagement, strategic thinking, and planning skills.  Her efforts resulted in higher client and employee retention rates.

Throughout her career, Carrie has provided the highest quality of HR solutions and the guidance needed to support the achievement of staffing goals and corporate objectives for a variety of industries.  In each of her human resources roles, she has championed the highest standards and inspired positive transformation resulting in personalized and professional services to all internal and external clients.

Her progressive experience and organizational development competencies have fueled her ability to tackle complex talent acquisition challenges, understand intricate business drivers and improve organizational effectiveness.

Carrie’s passion for matching candidates with families shines bright as she seeks to understand the needs of both the family and the candidate, and guides them through challenges. She has completed many successful searches inspiring candidates to realize their full potential to grow and advance in their career.

She intuitively understands that families are looking at more than a helpers’ qualifications when seeking to hire in-home support. They are also seeking to connect with a candidate.  Carrie thoughtfully guides and supports families through the hiring process, she ensures each candidate is thoroughly screened, fully vetted, trustworthy, reliable, hardworking, and well-qualified.

Carrie aims to find the best match for each family and each candidate! She will listen closely to the specific needs and expectations of both the families and candidates before starting a customized search. She believes in transparency, building trust, respect, relationships, and good business practice.  Carrie sets realistic expectations, does not force connections, and encourages clear communication.
She is 100% committed to providing personalized, courteous, and professional service, to her clients and caregivers, AND making lasting connections for many years to come.

Carrie has extensive training in Employee Relations along with Equal Employment Opportunity (EEO), Diversity, and Ethics in the Workplace.  She is an active and proud member of The Association of Premier Nanny Agencies (APNA), The International Nanny Association (INA), and The Society of Human Resources Management (SHRM) and continues to advance and maintain the highest professional management standards.