PRIVACY POLICY

When you use our website, we may collect personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Any additional information you provide when you contact us or fill out forms on our site.

We may also collect non-personal information automatically, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on our site
• Referral source (e.g., search engines or external links)

Our website uses cookies, web beacons, and similar tracking technologies to improve your experience and gather information about how our website is used. You can adjust your browser settings to decline cookies if you prefer.

We use the information we collect for purposes such as:

• Providing services and support
• Responding to inquiries or requests
• Improving website functionality and user experience
• Sending updates, newsletters, or promotional materials (you may opt-out at any time)
• Complying with legal obligations

We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:

• Service Providers:  Trusted third parties who assist in operating our website or providing services (e.g., hosting, payment processing).
• Legal Requirements:  When required to comply with the law, regulations, or legal proceedings.
• Protection of Rights:  To protect the safety, property, or rights of Family Helpers, its users, or others.
• Phone numbers and SMS consent will never be shared with third parties or affiliates under any circumstances.

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access:  Request access to the personal data we hold about you.
• Correction:  Request corrections to your personal data.
• Deletion:  Request deletion of your personal data, subject to legal or contractual obligations.
• Objection:  Object to certain processing activities.
• Data Portability:  Request transfer of your data to another service.

To exercise these rights, contact us at (914) 674-8535

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies and statements.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• 108 Main Street
  Dobbs Ferry, NY 10522-1716
• info@familyhelpers.com
• (914) 674-8535

This Privacy Policy is intended to provide transparency and ensure your confidence in using the Family Helpers website.